Frequently Asked Questions
How do I place an order?
Browse our products page, select the item you want, choose an available quantity, and click "Add to Cart." Enter your shipping details at checkout, then choose one of the payment methods shown.
What payment methods do you accept?
Pay by card, Apple Pay, or Google Pay through Stripe, or with PayPal. You pay on Stripe’s or PayPal’s secure page, so we never see or store your card details.
How long does shipping take?
- Free Standard Shipping (continental U.S.): 2-5 business days (USPS / UPS Ground)
- Expedited Shipping: 1-2 business days (flat fee at checkout)
- Orders are processed within 1-3 business days
Do you ship internationally?
Yes, gladly. International shipping is quoted by email: contact us or write to contact@larkincommerce.com with your shipping address and the items you'd like, and we'll reply with a quote. Alaska, Hawaii, and Puerto Rico can check out on the site with a flat shipping rate.
What is your return policy?
You may return most items within 30 days of delivery for a full refund, provided they are unused and in original packaging. Software licenses and digital products cannot be returned once activated. See our full returns policy for details.
How do I track my order?
You will get an email with tracking as soon as your order ships, and you can check it any time on the order tracking page with your order number and email. Tracking can take up to 24 hours to update in the carrier's system.
My package arrived damaged. What do I do?
Contact us within 7 days of delivery at contact@larkincommerce.com with your order number and photos of the damage. We will work with the carrier to resolve the issue or arrange a replacement.
How do I contact support?
Email us at contact@larkincommerce.com. We reply within one business day.