Frequently Asked Questions
How do I place an order?
Browse our products page, select the item you want, choose an available quantity, and click "Add to Cart." Enter your shipping details at checkout, then choose one of the payment methods shown.
What payment methods do you accept?
Available payment methods are shown at checkout. If no live payment method is displayed, online ordering is temporarily unavailable. Card and wallet payments through Stripe will appear when live Stripe processing is enabled. We never store your card details on our servers.
How long does shipping take?
- Standard Shipping: 5-7 business days (USPS / UPS Ground)
- Expedited Shipping: 2-3 business days (UPS 2-Day)
- Orders are processed within 1-3 business days
Do you ship internationally?
International orders are evaluated on a case-by-case basis. Contact us at [email protected] with your shipping address and the items you are interested in, and we will provide a quote.
What is your return policy?
You may return most items within 30 days of delivery for a full refund, provided they are unused and in original packaging. Software licenses and digital products cannot be returned once activated. See our full returns policy for details.
How do I track my order?
You will receive a confirmation email with tracking information once your order ships. Please allow 24 hours for tracking to update in the carrier's system.
My package arrived damaged. What do I do?
Contact us within 7 days of delivery at [email protected] with your order number and photos of the damage. We will work with the carrier to resolve the issue or arrange a replacement.
How do I contact support?
Email us at [email protected]. We respond within 24-48 hours.